Help & Contact
Quick answers to the common questions. Anything else, email us — a real person reads every message.
How do tokens work?
Starting a game costs one token: a table of Winslow House or a season of The Offering. Only the host pays; friends who join play free. New accounts start with free tokens, and you can claim another free token once a day from the Tokens page. You can also buy token packs there. If a game fails to start after your token is spent, the token is returned automatically.
How do I play with friends?
Start a game and share the invite link or code from the lobby. Your friends sign in, join free, and take a seat. AI players fill any seats left empty when the host starts the game.
Can I leave and come back?
Solo games wait for you: pick up where you left off from the Winslow House or The Offering page. Games with friends keep moving. In Winslow House, if you’re away for more than five minutes an AI takes over your seat. In The Offering, if you’re away when a phase ends, the island plays your part for the rest of the season.
Someone is being abusive. What can I do?
In Winslow House, tap Report on any message from another player. It disappears for you right away and goes to us for review. In the lobby you can also Block a player so you won’t share private tables again. In The Offering, use Report a problem in the You panel. See the Community Guidelines for what happens next.
My sign-in email didn’t arrive
Give it a minute and check your spam or promotions folder. Sign-in links work once and expire, so request a fresh one if it’s been a while. Signing in with Google skips email entirely.
How do I delete my account?
Go to Account and use Delete account. The Privacy Policy explains what’s removed and what’s kept.
Contact us
Found a bug, have a question about a purchase, or want to tell us about a game? Email bruce@tedderbeargames.com. For purchase questions, include your Stripe receipt.